Shipping Policy
Here at Seamoss London, we are dedicated to offering you an efficient & straightforward delivery service. In our eyes, the faster the better.
In order to ensure a simple shipping process for all our customers, products are made on the day of shipping. Orders placed over the weekend will be prepared and out for shipping before Monday 1pm. This is to maintain the standard of our product as well as to help you maximise your Seamoss experience.
Please ensure all shipping details are correct before placing your order. While we will try our best to make amends, we accept no fault for items with incorrect shipping information.
Once you have placed your order, you will receive a confirmation of this via email.
Please Note:
It is the customers responsibility to ensure someone is able to recieve your order.
We at Seamoss London will not take responsibility or issue refunds for any missed deliveries or wrong delivery address details.
In the unlikely event that you do not receive your order or confirmation within 2 days please contact us.
Next-Day Delivery :
We offer next day delivery on eligible orders placed before 3:00PM.
Orders placed before 3:00PM : Your order will be dispatched for next day delivery.
Orders placed after 3:00PM : Your order will be dispatched the following day and delivered the day after.
Please note that delivery times may vary due to courier delays, bank holidays or unforeseen circumstances.
Standard Shipping :
Our standard shipping service delivers orders within 3-5 business days from the date your order is dispatched. In some cases, we may be able to dispatch your order sooner meaning your item could arrive earlier than the estimated delivery time frame.
Please note that delivery times are estimates and may vary due to courier delays, weekends, public holidays or unforeseen cirucmstances. Our team will do our best to keep you informed and updated.
For any enquiries regarding shipping please feel free to contact us via our email address: seamosslondonuk@gmail.com
